Join us at ArtCenter College of Design for a presentation by esteemed alum and Accenture Song Chief Design Officer Thomas Mueller.

The Accenture Life Trends identify and explore the numerous factors they expect will change the way people view and interact with brands, organizations, governments and systems in the coming year and beyond.

This livestream is free to attend—a profound opportunity for students, faculty, and industry professionals to engage with the latest global forces shaping the future of customer relations. Whether you're a designer, strategist, budding or seasoned entrepreneur, you'll gain a valuable perspective on how to adapt and thrive in these complex and shifting landscapes.

Preview the 5 trends

01 Cost of hesitations

The online experience is degrading and hesitation is becoming a reflect as people can no longer trust what they see, creating a risk for anyone doing business there.

02 The parent trap

An acceleration of policies and parental activism to establish guardrails around young people’s online experience will have major repercussions for organizations.

03 Impatience economy

The power of the crowd and its strong, person-to-person affinity is satisfying people’s impatience for new ways to achieve health, wealth and happiness. How do brands fit in?

04 The dignity of work

The dignity of work is being shaken by business pressures, tech advances and evolving human dynamics. How can unmotivated employees be expected to deliver their best for customers?

05 Social rewilding

People are rethinking how they spend their free time, finding joy and balance in real-world activities and genuine human connections—and changing the opportunity for businesses.

About Accenture Song

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. Accenture Song’s capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, commerce transformation, content and channel orchestration. With strong client relationships and deep industry expertise, they help their clients operate at the speed of life through the unlimited potential of imagination, technology, and intelligence.

Read the full report on Accenture Song’s website.