States from which ArtCenter may enroll distance education students

• Arizona
• California
• Colorado
• Florida
• Hawaii
• Idaho
• Illinois
• Iowa
• Louisiana
• Maine
• Massachusetts
• Michigan
• Mississippi
• Missouri
• Nebraska
• Nevada
• New Hampshire
• New Jersey
• North Carolina
• Ohio
• Oklahoma
• Pennsylvania
• South Carolina
• South Dakota
• Tennessee
• Texas
• Utah
• Vermont
• Washington
• West Virginia

States from which ArtCenter may not enroll distance education students

• Alabama
• Alaska
• Arkansas
• Connecticut
• Delaware
• District of Columbia
• Georgia
• Indiana
• Kansas
• Maryland
• Minnesota
• Montana
• New Mexico
• New York
• North Dakota
• Oregon
• Rhode Island
• Virginia
• Wisconsin
• Wyoming

Institutional Complaint Process

Student Grievances

ArtCenter strives to be in compliance with all applicable federal, state and local laws. If any student or applicant believes that the College or members of its community may have acted in violation of its policies or may have failed to comply with applicable legal requirements, he or she may file a grievance with the College. It is the goal of the College to handle all grievances in a lawful, fair, consistent and confidential manner via informal resolution. However, provisions for formal resolution are also available, if necessary. Unless otherwise specified, grievances will be handled as described on the page linked below.

Note Regarding Grades

The grievance procedures are not intended for use by students to challenge grades issued for courses. Please contact the Department Chair for the class in which you received the grade to discuss and resolve any concerns about grading.

Student Grievance Policy and Procedures

Resolution Options Outside of the College

ArtCenter expects students to work through the College’s internal processes for resolution of complaints. If you believe that the academic appeal procedures have not adequately addressed concerns, the following links and contact information are provided:

Bureau for Private Postsecondary Education

An individual may contact the Bureau for Private Postsecondary Education for review of a complaint in the state of California:

California Bureau for Private Postsecondary Education
P. O. Box 980818.
West Sacramento, CA 957-98-0818
Phone 888.370.7589
http://www.bppe.ca.gov/enforcement/complaint.shtml

Western Association of Schools and Colleges (WASC) Senior College and University Commission

ArtCenter is fully accredited by the Western Association of Schools and Colleges (WASC) Senior College and University Commission (WSCUC). Individuals may contact WSCUC for additional information or to file complaints:

WSCUC
1001 Marina Village Parkway, Suite 402, Alameda, CA 94501
(510) 748-9001
http://www.wascsenior.org/

Outside California: State-by-State Consumer Protection Agencies

• Alabama
• Arizona
• Colorado
• Florida
• Hawaii
• Idaho
• Illinois
• Iowa
• Kentucky
• Louisiana
• Maine
• Massachusetts
• Michigan
• Mississippi
• Missouri
• Nebraska
• Nevada
• New Hampshire
• New Jersey
• North Carolina
• Ohio
• Oklahoma
• Pennsylvania
• South Carolina
• South Dakota
• Tennessee
• Texas
• Utah
• Vermont
• Washington
• West Virginia

Student Location Policy for Distance Education

Due to federal and individual state regulations, ArtCenter College of Design is limited in providing online courses and programs to students in certain states. Acceptance into an online program or enrollment in an online course can be based on where the student is physically located while taking the online course(s). Activities such as completing internship requirements in a location outside of California are also governed by these regulations. Therefore, should an enrolled student change physical location, the student must notify Enrollment Services via email at enrollmentservices@artcenter.edu in advance of changing location. Dependent on the new location, ArtCenter College of Design may or may not be able to allow the student to continue taking online courses or internship placements.